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Tesco Crisis - BBC Investigation Reveals Customers Being Short Changed Due to Staff Cuts

ConsumerWatch / Tesco Feb 13, 2017 - 08:36 AM GMT

By: Nadeem_Walayat

ConsumerWatch

BBC Insight programme to be broadcast tonight at 7.30pm will reveal that Tesco customers are being short changed by promotions that have expired but are still being advertised on the shelves thus when customers for instance 'buy 1 get 1 free', instead end up paying double the expected price in most Tesco stores. As a Tesco shopper I have long since been aware of this issue which is why I always check the date that the offer replies to. Though this tends to be in small print so can be difficult to see with ageing eyesight. Also I have witnessed the SAME phenomena whilst shopping at Morrisons and Asda, though not on the same scale of Tesco. Still it does require the dates of every offer to be checked.


The root cause of this issue is one of STAFF CUTS, far too few staff work in the stores to allow for an efficient delivery of service. hence why put of date offer labels are not being removed form the shelves. Now I am not saying this with the benefit of hindsight AFTER BBC Insight revealed its investigation into Tesco, for my own experience and analysis came to the same conclusion some 2 months ago as illustrated by the following video, the first in a 6 part series that looks at issues regarding customer service due to lack of staffing of which old offer labels are just one manifestation of. At this point in time early in the morning it is not entirely clear whether BBC Insight will connect the dots and arrive at the same conclusion that the reasons for old offer tables is that there are now far too few staff working in Tesco stores to allow for an efficient delivery of service.

Ensure you are subscribed to our youtube channel for more videos in the 'Tesco Crisis' series.

By Nadeem Walayat

http://www.marketoracle.co.uk

Copyright © 2005-2017 Marketoracle.co.uk (Market Oracle Ltd). All rights reserved.

Nadeem Walayat has over 30 years experience of trading derivatives, portfolio management and analysing the financial markets, including one of few who both anticipated and Beat the 1987 Crash. Nadeem's forward looking analysis focuses on UK inflation, economy, interest rates and housing market. He is the author of five ebook's in the The Inflation Mega-Trend and Stocks Stealth Bull Market series that can be downloaded for Free.

Housing Markets Forecast 2014-2018The Stocks Stealth Bull Market 2013 and Beyond EbookThe Stocks Stealth Bull Market Update 2011 EbookThe Interest Rate Mega-Trend EbookThe Inflation Mega-trend Ebook

Nadeem is the Editor of The Market Oracle, a FREE Daily Financial Markets Analysis & Forecasting online publication that presents in-depth analysis from over 1000 experienced analysts on a range of views of the probable direction of the financial markets, thus enabling our readers to arrive at an informed opinion on future market direction. http://www.marketoracle.co.uk

Disclaimer: The above is a matter of opinion provided for general information purposes only and is not intended as investment advice. Information and analysis above are derived from sources and utilising methods believed to be reliable, but we cannot accept responsibility for any trading losses you may incur as a result of this analysis. Individuals should consult with their personal financial advisors before engaging in any trading activities.

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