Best of the Week
Most Popular
1. Gold vs Cash in a Financial Crisis - Richard_Mills
2.Current Stock Market Rally Similarities To 1999 - Chris_Vermeulen
3.America See You On The Dark Side Of The Moon - Part2 - James_Quinn
4.Stock Market Trend Forecast Outlook for 2020 - Nadeem_Walayat
5.Who Said Stock Market Traders and Investor are Emotional Right Now? - Chris_Vermeulen
6.Gold Upswing and Lessons from Gold Tops - P_Radomski_CFA
7.Economic Tribulation is Coming, and Here is Why - Michael_Pento
8.What to Expect in Our Next Recession/Depression? - Raymond_Matison
9.The Fed Celebrates While Americans Drown in Financial Despair - John_Mauldin
10.Hi-yo Silver Away! - Richard_Mills
Last 7 days
Risks to Global Economy is Balanced: Stock Market upside limited short term - 20th Jan 20
How Digital Technology is Changing the Sports Betting Industry - 20th Jan 20
Is CEOs Reputation Management Essential? All You Must Know - 20th Jan 20
APPLE (AAPL) AI Tech Stocks Investing 2020 - 20th Jan 20
FOMO or FOPA or Au? - 20th Jan 20
Stock Market SP500 Kitchin Cycle Review - 20th Jan 20
Why Intel i7-4790k Devils Canyon CPU is STILL GOOD in 2020! - 20th Jan 20
Stock Market Final Thrust Review - 19th Jan 20
Gold Trade Usage & Price Effect - 19th Jan 20
Stock Market Trend Forecast 2020 - Trend Analysis - Video - 19th Jan 20
Stock Trade-of-the-Week: Dorchester Minerals (DMLP) - 19th Jan 20
INTEL (INTC) Stock Investing in AI Machine Intelligence Mega-trend 2020 and Beyond - 18th Jan 20
Gold Stocks Wavering - 18th Jan 20
Best Amazon iPhone Case Fits 6s, 7, 8 by Toovren Review - 18th Jan 20
1. GOOGLE (Alphabet) - Primary AI Tech Stock For Investing 2020 - 17th Jan 20
ERY Energy Bear Continues Basing Setup – Breakout Expected Near January 24th - 17th Jan 20
What Expiring Stock and Commodity Market Bubbles Look Like - 17th Jan 20
Platinum Breaks $1000 On Big Rally - What's Next Forecast - 17th Jan 20
Precious Metals Set to Keep Powering Ahead - 17th Jan 20
Stock Market and the US Presidential Election Cycle  - 16th Jan 20
Shifting Undercurrents In The US Stock Market - 16th Jan 20
America 2020 – YEAR OF LIVING DANGEROUSLY (PART TWO) - 16th Jan 20
Yes, China Is a Currency Manipulator – And the U.S. Banking System Is a Metals Manipulator - 16th Jan 20
MICROSOFT Stock Investing in AI Machine Intelligence Mega-trend 2020 and Beyond - 15th Jan 20
Silver Traders Big Trend Analysis – Part II - 15th Jan 20
Silver Short-Term Pullback Before Acceleration Higher - 15th Jan 20
Gold Overall Outlook Is 'Strongly Bullish' - 15th Jan 20
AMD is Killing Intel - Best CPU's For 2020! Ryzen 3900x, 3950x, 3960x Budget, to High End Systems - 15th Jan 20
The Importance Of Keeping Invoices Up To Date - 15th Jan 20
Stock Market Elliott Wave Analysis 2020 - 14th Jan 20
Walmart Has Made a Genius Move to Beat Amazon - 14th Jan 20
Deep State 2020 – A Year Of Living Dangerously! - 14th Jan 20
The End of College Is Near - 14th Jan 20
AI Stocks Investing 2020 to Profit from the Machine Intelligence Mega-trend - Video - 14th Jan 20
Stock Market Final Thrust - 14th Jan 20
British Pound GBP Trend Forecast Review - 13th Jan 20
Trumpism Stock Market and the crisis in American social equality - 13th Jan 20
Silver Investors Big Trend Analysis for – Part I - 13th Jan 20
Craig Hemke Gold & Silver 2020 Prediction, Slams Biased Gold Naysayers - 13th Jan 20
AMAZON Stock Investing in AI Machine Intelligence Mega-trend 2020 and Beyond - 11th Jan 20
Gold Price Reacting to Global Flash Points - 11th Jan 20
Land Rover Discovery Sport 2020 - What You Need to Know Before Buying - 11th Jan 20
Gold Buying Precarious - 11th Jan 20
The Crazy Stock Market Train to Bull Eternity - 11th Jan 20

Market Oracle FREE Newsletter

Nadeem Walayat Financial Markets Analysiis and Trend Forecasts

Amazon UK Chaotic Delivery Tracking System, Customers Should Expect Early Deliveries

ConsumerWatch / Amazon Dec 21, 2016 - 07:50 PM GMT

By: Nadeem_Walayat

ConsumerWatch

Like many online buyers, I too regularly use amazon to shop for large and small items, nothing beats the convenience of arm chair shopping at any time of the day, that and added buyer protections offered that one is more likely to get what one is actually ordering against Ebay purchases that are more than likely to disappoint.

However, as many if not most regular amazon buyers are likely already aware of that there is a huge flaw in amazons shopping experience and that is in the reliability of their delivery tracking system which just does not WORK! For as long as at least for a year, Amazon routinely fails to deliver in line with that which it's delivery tracking service states to expect delivery on which tends to result in failed deliveries and further delays and customer frustration.


For instance on the morning of the 8th of December I placed orders for 4 items with amazon which following notifications of dispatch resulted in a series of delivery tracking dates.

The first item, a small double bed was supposed to be delivered between 13th December and 17th December, instead out of the blue we get a knock on the door the following day on the 9th of December! Whilst the supplier can be commended for prompt and swift delivery. However, we only caught the delivery by pure chance for had they called half an hour later no one would have been home!

9th December - Order +1 day

NO text message, no phone call just an out of the blue early delivery. Furthermore the delivery tracking status as of writing is still stating that the already delivered bed will be delivered between 13th and 17th December.

The current status (9th Dec) of the other three items ordered on the 8th of December are as follows, for which I will add updates as deliveries materialise.

9th Dec

21st December - Order +12 days

Actual delivery out of the blue on 20th December. Though the day after tracking still shows to expect delivery by 14th January

9th Dec

10th December - Order + 2days

Quick delivery, 2 days early, but no warning that the item was about to be delivered

9th Dec

12th December - Order+4 days

The mattress appears have gone on a long journey across England, currently sat in Wales! over 200 miles away, when the supplier is just 30 miles from Sheffield. Yodel !

15th December - Order +7 days

Delivered 4 day before tracking data stated, but the mattress went on a near 400 mile journey across the UK. When it should have taken no more than 40 miles!

Out of the 4 items ordered, 3 were delivered before amazon tracking suggested they would, 1 item was delivered 3 days after. No communications by text or phone calls.

Item 1 - Bed - Next day - Early

Item 2 - Vitamins - Day 12 - Late

Item 3 - Shaver - Day 2 - Early

Item 4 - Mattress - Day 4 - Early

Therefore if you buy products on amazon you need to realise that the item is likely to be attempted to be delivered EARLY and not rely on amazons tracking system which is mostly worthless. Also time to delivery is not dependent on the size of the order, as the largest item was delivered on the next day, whilst the smallest item took 12 days to be delivered.

The bottom line is that Amazon's delivery tracking system is broken, it is unreliable as deliveries DO NOT TAKE PLACE on the suggested dates instead tend to be random i.e. usually a few days early or a few days late but rarely on the expected delivery day.

And where text messages and phone calls are concerned, usually there aren't any and if they are on the day of delivery, then there is little point in texting or phoning the customer who may be several hours away whilst the deliverer is sat outside the customers home.

Amazon needs to fix their delivery tracking system as it is likely proves very frustrating for shoppers to home and find a card that they attempted to delivery. However on a positive note, redelivery tends to be more reliable in the date given.

By Nadeem Walayat

http://www.marketoracle.co.uk

Copyright © 2005-2016 Marketoracle.co.uk (Market Oracle Ltd). All rights reserved.

Nadeem Walayat has over 25 years experience of trading derivatives, portfolio management and analysing the financial markets, including one of few who both anticipated and Beat the 1987 Crash. Nadeem's forward looking analysis focuses on UK inflation, economy, interest rates and housing market. He is the author of five ebook's in the The Inflation Mega-Trend and Stocks Stealth Bull Market series that can be downloaded for Free.

Housing Markets Forecast 2014-2018The Stocks Stealth Bull Market 2013 and Beyond EbookThe Stocks Stealth Bull Market Update 2011 EbookThe Interest Rate Mega-Trend EbookThe Inflation Mega-trend Ebook

Nadeem is the Editor of The Market Oracle, a FREE Daily Financial Markets Analysis & Forecasting online publication that presents in-depth analysis from over 1000 experienced analysts on a range of views of the probable direction of the financial markets, thus enabling our readers to arrive at an informed opinion on future market direction. http://www.marketoracle.co.uk

Disclaimer: The above is a matter of opinion provided for general information purposes only and is not intended as investment advice. Information and analysis above are derived from sources and utilising methods believed to be reliable, but we cannot accept responsibility for any trading losses you may incur as a result of this analysis. Individuals should consult with their personal financial advisors before engaging in any trading activities.

Nadeem Walayat Archive

© 2005-2019 http://www.MarketOracle.co.uk - The Market Oracle is a FREE Daily Financial Markets Analysis & Forecasting online publication.


Post Comment

Only logged in users are allowed to post comments. Register/ Log in

6 Critical Money Making Rules