Best of the Week
Most Popular
1.Are UK Savings Interest Rates Finally Starting to Rise? Best Cash ISA 2017 - Nadeem_Walayat
2.Inflation Tsunami - Supermarkets, Retail Sector Crisis 2017, EU Suicide and Burning Stocks - Nadeem_Walayat
3.Big Moves in the World Stock Markets - Big Bases - Rambus_Chartology
4.The Next Financial Implosion Is Not Going To Be About The Banks! - Gordon_T_Long
5.Why EU BrExit Single Market Access Hard line is European Union Committing Suicide - Nadeem_Walayat
6.Trump Ramps Up US Military Debt Spending In Preparations for China War - Nadeem_Walayat
7.Watch What Happens When Silver Price Hits $26...  - MoneyMetals
8.Stock Market Fake Risk, Fake Return? Market Crash? - 2nd Mar 17 - Axel_Merk
9.Global Inflation Surges, Central Banks Losing Control and Triggered the Wage Price Spiral? - Nadeem_Walayat
10.Why Gold Will Boom In 2017 - James Burgess
Last 7 days
Silver Mining Stock Fundamentals - 24th Mar 17
A Walk Down the Dark Road of Bad Government - 24th Mar 17
Is Stock Market Flash Crash Postponed Until Monday? - 24th Mar 17
Stock Market Bubble and Gold - 24th Mar 17
Maps Of Past Empires That Can Tell Us About The Future - 24th Mar 17
SNP Independent Scotland's Destiny With Economic Catastrophe, the English Subsidy - IndyRef2 - 24th Mar 17
Stock Market VIX Cycles Set To Explode March/April 2017 – Part II - 23rd Mar 17
Is Now a Good Time to Invest in the US Housing Market? - 23rd Mar 17
The Stock Market Is a Present-Day Version of Pavlov’s Dog - 23rd Mar 17
US Budget - There’s Almost Nothing Left To Cut - 23rd Mar 17
Stock Market Upward Reversal Or Just Quick Rebound Before Another Leg Down? - 23rd Mar 17
Trends to Look Out For as a Modern-day Landlord - 23rd Mar 17
Here’s Why Interstate Health Insurance Won’t Fix Obamacare / Trumpcare - 23rd Mar 17
China’s Biggest Limitations Determine the Future of East Asia - 23rd Mar 17
This is About So Much More Than Trump and Brexit - 23rd Mar 17
Trump Stock Market Rally Over? 20% Bear Drop By Mid Summer? - 22nd Mar 17
Trump Added $3 Trillion in Wealth to Stock Market Participants - 22nd Mar 17
What's Next for the US Dollar, Gold and Stocks? - 22nd Mar 17
MSM Bond Market Full Nonsense Mode as ‘Trump Trades’ Unwind on Schedule - 22nd Mar 17
Peak Gold – Biggest Gold Story Not Being Reported - 22nd Mar 17
Return of Sovereign France, Europe’s Changing Landscape - 22nd Mar 17
Trump Stocks Bull Market Rolling Over? You Were Warned! - 22nd Mar 17
Stock Market Charts That Scream “This Is It” - Here’s What to Do - 22nd Mar 17
Raising the Minimum Wage Is a Jobs Killing Move - 22nd Mar 17
Potential Bottoming Patterns in Gold and Silver Precious Metals Stocks Complex... - 22nd Mar 17
UK Stagflation, Soaring Inflation CPI 2.3%, RPI 3.2%, Real 4.4% - 21st Mar 17
The Demise of the Gold and Silver Bull Run is Greatly Exaggerated - 21st Mar 17
USD Decline Continues, Pull SPX Down as well? - 21st Mar 17
Trump Watershed Budget - 21st Mar 17
How do Client Acquisition Offers Affect Businesses? - 21st Mar 17
Physical Metals Demand Plus Manipulation Suits Will Break Paper Market - 20th Mar 17
Stock Market Uncertainty Following Interest Rate Increase - Will Uptrend Continue? - 20th Mar 17
Precious Metals : Who’s in Charge ? - 20th Mar 17
Stock Market Correction Continues - 20th Mar 17
Why The Status Quo Is Under Increasing Attack By 'Populist People Power' - 20th Mar 17
Why the SNP WILL Destroy Scotland, Exit UK Single Market for EU - IndyRef2 - 19th Mar 17
Crypto Craziness: Bitcoin Plunges on Fork Concerns, Steem Skyrockets and Dash Surges Above $100 - 19th Mar 17
What ‘Ice-Nine’ Means for Your Money - 19th Mar 17
Stock Market 4 Year Cycle - 18th Mar 17
The Only Article You Need to Read to Understand the Trump Phenomenon - 17th Mar 17
Janet Yellen Just Popped the Stock Market Bubble - 17th Mar 17
Financial Crisis, Steve Eisman: Smart, Lucky, Abrasive & Now One Of Them - 17th Mar 17
Gold Cup – Horse Racing’s Greatest Show, Gambling and ‘Going for Gold’ - 17th Mar 17
Trader Education Week - Free Event to Help You Learn to Spot Trading Opportunities - 17th Mar 17
$1.4 Trillion of SPX Notionals Due to Expire - 17th Mar 17
Preserving Order Amid Change in NAFTA, U.S. Sovereignty v. WTO - 17th Mar 17
3 Maps That Explain Why Syria Raqqa Battle Will Drag On - 17th Mar 17

Market Oracle FREE Newsletter

Elliott Wave Trading

Amazon UK Chaotic Delivery Tracking System, Customers Should Expect Early Deliveries

ConsumerWatch / Amazon Dec 21, 2016 - 07:50 PM GMT

By: Nadeem_Walayat

ConsumerWatch

Like many online buyers, I too regularly use amazon to shop for large and small items, nothing beats the convenience of arm chair shopping at any time of the day, that and added buyer protections offered that one is more likely to get what one is actually ordering against Ebay purchases that are more than likely to disappoint.

However, as many if not most regular amazon buyers are likely already aware of that there is a huge flaw in amazons shopping experience and that is in the reliability of their delivery tracking system which just does not WORK! For as long as at least for a year, Amazon routinely fails to deliver in line with that which it's delivery tracking service states to expect delivery on which tends to result in failed deliveries and further delays and customer frustration.


For instance on the morning of the 8th of December I placed orders for 4 items with amazon which following notifications of dispatch resulted in a series of delivery tracking dates.

The first item, a small double bed was supposed to be delivered between 13th December and 17th December, instead out of the blue we get a knock on the door the following day on the 9th of December! Whilst the supplier can be commended for prompt and swift delivery. However, we only caught the delivery by pure chance for had they called half an hour later no one would have been home!

9th December - Order +1 day

NO text message, no phone call just an out of the blue early delivery. Furthermore the delivery tracking status as of writing is still stating that the already delivered bed will be delivered between 13th and 17th December.

The current status (9th Dec) of the other three items ordered on the 8th of December are as follows, for which I will add updates as deliveries materialise.

9th Dec

21st December - Order +12 days

Actual delivery out of the blue on 20th December. Though the day after tracking still shows to expect delivery by 14th January

9th Dec

10th December - Order + 2days

Quick delivery, 2 days early, but no warning that the item was about to be delivered

9th Dec

12th December - Order+4 days

The mattress appears have gone on a long journey across England, currently sat in Wales! over 200 miles away, when the supplier is just 30 miles from Sheffield. Yodel !

15th December - Order +7 days

Delivered 4 day before tracking data stated, but the mattress went on a near 400 mile journey across the UK. When it should have taken no more than 40 miles!

Out of the 4 items ordered, 3 were delivered before amazon tracking suggested they would, 1 item was delivered 3 days after. No communications by text or phone calls.

Item 1 - Bed - Next day - Early

Item 2 - Vitamins - Day 12 - Late

Item 3 - Shaver - Day 2 - Early

Item 4 - Mattress - Day 4 - Early

Therefore if you buy products on amazon you need to realise that the item is likely to be attempted to be delivered EARLY and not rely on amazons tracking system which is mostly worthless. Also time to delivery is not dependent on the size of the order, as the largest item was delivered on the next day, whilst the smallest item took 12 days to be delivered.

The bottom line is that Amazon's delivery tracking system is broken, it is unreliable as deliveries DO NOT TAKE PLACE on the suggested dates instead tend to be random i.e. usually a few days early or a few days late but rarely on the expected delivery day.

And where text messages and phone calls are concerned, usually there aren't any and if they are on the day of delivery, then there is little point in texting or phoning the customer who may be several hours away whilst the deliverer is sat outside the customers home.

Amazon needs to fix their delivery tracking system as it is likely proves very frustrating for shoppers to home and find a card that they attempted to delivery. However on a positive note, redelivery tends to be more reliable in the date given.

By Nadeem Walayat

http://www.marketoracle.co.uk

Copyright © 2005-2016 Marketoracle.co.uk (Market Oracle Ltd). All rights reserved.

Nadeem Walayat has over 25 years experience of trading derivatives, portfolio management and analysing the financial markets, including one of few who both anticipated and Beat the 1987 Crash. Nadeem's forward looking analysis focuses on UK inflation, economy, interest rates and housing market. He is the author of five ebook's in the The Inflation Mega-Trend and Stocks Stealth Bull Market series that can be downloaded for Free.

Housing Markets Forecast 2014-2018The Stocks Stealth Bull Market 2013 and Beyond EbookThe Stocks Stealth Bull Market Update 2011 EbookThe Interest Rate Mega-Trend EbookThe Inflation Mega-trend Ebook

Nadeem is the Editor of The Market Oracle, a FREE Daily Financial Markets Analysis & Forecasting online publication that presents in-depth analysis from over 1000 experienced analysts on a range of views of the probable direction of the financial markets, thus enabling our readers to arrive at an informed opinion on future market direction. http://www.marketoracle.co.uk

Disclaimer: The above is a matter of opinion provided for general information purposes only and is not intended as investment advice. Information and analysis above are derived from sources and utilising methods believed to be reliable, but we cannot accept responsibility for any trading losses you may incur as a result of this analysis. Individuals should consult with their personal financial advisors before engaging in any trading activities.

Nadeem Walayat Archive

© 2005-2016 http://www.MarketOracle.co.uk - The Market Oracle is a FREE Daily Financial Markets Analysis & Forecasting online publication.


Post Comment

Only logged in users are allowed to post comments. Register/ Log in

Catching a Falling Financial Knife