Best of the Week
Most Popular
1. Gold vs Cash in a Financial Crisis - Richard_Mills
2.Current Stock Market Rally Similarities To 1999 - Chris_Vermeulen
3.America See You On The Dark Side Of The Moon - Part2 - James_Quinn
4.Stock Market Trend Forecast Outlook for 2020 - Nadeem_Walayat
5.Who Said Stock Market Traders and Investor are Emotional Right Now? - Chris_Vermeulen
6.Gold Upswing and Lessons from Gold Tops - P_Radomski_CFA
7.Economic Tribulation is Coming, and Here is Why - Michael_Pento
8.What to Expect in Our Next Recession/Depression? - Raymond_Matison
9.The Fed Celebrates While Americans Drown in Financial Despair - John_Mauldin
10.Hi-yo Silver Away! - Richard_Mills
Last 7 days
JOHNSON & JOHNSON (JNJ) Big Pharama AI Mega-trend Investing 2020 - 25th Jan 20
Experts See Opportunity in Ratios of Gold to Silver and Platinum - 25th Jan 20
Gold/Silver Ratio, SPX, Yield Curve and a Story to Tell - 25th Jan 20
Germany Starts War on Gold  - 25th Jan 20
Gold Mining Stocks Valuations - 25th Jan 20
Three Upside and One Downside Risk for Gold - 25th Jan 20
A Lesson About Gold – How Bullish Can It Be? - 24th Jan 20
Stock Market January 2018 Repeats in 2020 – Yikes! - 24th Jan 20
Gold Report from the Two Besieged Cities - 24th Jan 20
Stock Market Elliott Waves Trend Forecast 2020 - Video - 24th Jan 20
AMD Multi-cores vs INTEL Turbo Cores - Best Gaming CPUs 2020 - 3900x, 3950x, 9900K, or 9900KS - 24th Jan 20
Choosing the Best Garage Floor Containment Mats - 23rd Jan 20
Understanding the Benefits of Cannabis Tea - 23rd Jan 20
The Next Catalyst for Gold - 23rd Jan 20
5 Cyber-security considerations for 2020 - 23rd Jan 20
Car insurance: what the latest modifications could mean for your premiums - 23rd Jan 20
Junior Gold Mining Stocks Setting Up For Another Rally - 22nd Jan 20
Debt the Only 'Bubble' That Counts, Buy Gold and Silver! - 22nd Jan 20
AMAZON (AMZN) - Primary AI Tech Stock Investing 2020 and Beyond - Video - 21st Jan 20
What Do Fresh U.S. Economic Reports Imply for Gold? - 21st Jan 20
Corporate Earnings Setup Rally To Stock Market Peak - 21st Jan 20
Gold Price Trend Forecast 2020 - Part1 - 21st Jan 20
How to Write a Good Finance College Essay  - 21st Jan 20
Risks to Global Economy is Balanced: Stock Market upside limited short term - 20th Jan 20
How Digital Technology is Changing the Sports Betting Industry - 20th Jan 20
Is CEOs Reputation Management Essential? All You Must Know - 20th Jan 20
APPLE (AAPL) AI Tech Stocks Investing 2020 - 20th Jan 20
FOMO or FOPA or Au? - 20th Jan 20
Stock Market SP500 Kitchin Cycle Review - 20th Jan 20
Why Intel i7-4790k Devils Canyon CPU is STILL GOOD in 2020! - 20th Jan 20
Stock Market Final Thrust Review - 19th Jan 20
Gold Trade Usage & Price Effect - 19th Jan 20
Stock Market Trend Forecast 2020 - Trend Analysis - Video - 19th Jan 20
Stock Trade-of-the-Week: Dorchester Minerals (DMLP) - 19th Jan 20
INTEL (INTC) Stock Investing in AI Machine Intelligence Mega-trend 2020 and Beyond - 18th Jan 20
Gold Stocks Wavering - 18th Jan 20
Best Amazon iPhone Case Fits 6s, 7, 8 by Toovren Review - 18th Jan 20

Market Oracle FREE Newsletter

Nadeem Walayat Financial Markets Analysiis and Trend Forecasts

Farepak Victim Puts her Trust in Park

ConsumerWatch / Social Issues Jun 17, 2007 - 11:17 PM GMT

By: Submissions

ConsumerWatch On 15th October 2006, Suzy Hall's world turned upside down.

The 36 year-old single mum of two from Edinburgh had just realised that Farepak Hampers, the company she and her four customers had saved almost £1000 with for Christmas 2006, had collapsed.


Suzy had been an Agent with the Swindon-based firm for the previous four years and, like all of Farepak's UK-wide victims, she was devastated when news first broke that it had gone into administration.

"Administration was a word I was familiar with as I have a legal background," Suzy says. "So when I read it on my computer screen I knew how serious the situation was."

She immediately did some internet research into Farepak to find out as much as she could about them and it wasn't long before she came across a website called Unfairpak.

The site labelled as a supportive community for Farepak victims - had just been set up by Swindon man Paul Sargent, whose mum and dad had lost money through the Farepak collapse too.

Suzy became one of the website's first members. "I wanted to help the victims as much as I could," she said.

"They are all sensible people in a similar position to me, saving hard all year and not getting into debt. I just felt so passionately that what had happened to us all and the timing of it, was wrong. There was more to it."

Scottish Campaign Coordinator

Suzy also spoke to Paul on the phone and soon agreed to become the Scottish Campaign Coordinator for Unfairpak. "But I never expected to be involved so much," she admits.

Since taking up her new role the day after she found out about the collapse, she's visited the Office of Fair Trading and Westminster twice, taken part in a debate in Scottish Parliament, liaised with MPs and MSPs, spoken at constituents' meetings and held a demonstration at HBOS's Edinburgh headquarters.

She also liaised with the Farepak family response fund, as well as appearing on every major TV news channel, radio station and in an in-depth investigation by Fiona Bruce's Real Story.

And, as well as running a full-time home to her children, 7 year-old Chloe and 2 year-old Ruaraidh and studying business at Edinburgh's Stevenson College, Suzy has had hundreds of Farepak victims ringing her home and mobile numbers asking for advice.

"I've been acting as a kind of agony aunt on the Unfairpak website," Suzy says. "I've been answering any questions and trying to support the victims as much as possible. Before Christmas, the standard quote on the website was 'When does Suzy sleep?'

"I'm just grateful for the round-the-clock hard work and support of the other Unfairpak administrators Sharon Grahamslaw and Kirsten Southard because without them I perhaps would have fallen apart!

Suzy has also built up lots of media contacts "I've worked with Woman Magazine to help fix Christmas for a Farepak family and I've also dealt with donations from various businessmen, one donated £700 and 'adopted' a family in Livingston.

"But the sad reality is that there are lots of needy families up and down the UK. So, it's hard to choose which
ones deserve to be given such gifts. For me, it's just a pleasure to be able to help a select few and grant their wishes."

Suzy's first indication that future Christmases may be brighter for the rest of Farepak victims came when Park's Managing Director Gary Woods contacted her via the Unfairpak site. "Gary got in touch to offer us support and advice and I was invited to spend some time at Park's offices," she says.

Researched

"I had researched the hamper industry in depth so I knew it as well as anybody. And when I saw the difference in the way Park operates, compared to Farepak, I was very impressed.

"I liked the atmosphere at the place and felt privileged to be invited. The directors are very nice people. They're gentlemen."

"Park is a stand-alone company with its own High Street Gift Voucher, unlike Farepak which had a shoddily-run parent company. It has also taken a number of positive steps such as issuing a guarantee that their customers' money is safe and liaising with the Office of Fair Trading about improving regulations in the Christmas hamper industry."

"And most importantly, they helped victims like me as much as they possibly could. I was one of the first to know that Park had donated £1million to the Farepak Response Fund and I still don't think they were given enough credit for it."

Suzy understands that people may be sceptical about saving with hamper companies, but she feels it is imperative that they don't let Farepak spoil Christmas for everybody else.

"It's important not to let one bad apple ruin the whole bag," she says. "I'm behind Park 110% and I'm so grateful for the support they gave the Farepak victims. I trust Park and on the Unfairpak website forum, the majority of Farepak victims are putting their trust in Park too."

Suzy was so pleased by the steps Park had taken to reassure its customers that their money is safe, that she decided to become an Agent herself!

By Andrew Redfern

http://www.myparkmag.co.uk


© 2005-2019 http://www.MarketOracle.co.uk - The Market Oracle is a FREE Daily Financial Markets Analysis & Forecasting online publication.


Comments

David
18 Jun 07, 13:07
Farepak Victim Puts her Trust in Park

I am too a former farepak agent who has put there trust in park.

The main reason behind this that Park were the first company to give to the farepak response fund, and the new rule governed by the CPA I know that my money will be safe.


Jim
19 Jun 07, 14:41
Credit Unions

Credit Unions are a far better option than "savings" outfits such as Farepak or Park. They offer a whole range of services to those on low or middle incomes including low interest loans, kids savings clubs, low cost insurance and... Xmas clubs. What they do not offer are "commissions" to agents! Other than that they cannot be surpassed and, unlike "Park" or "farepak" are regulated and savings are secure.


Post Comment

Only logged in users are allowed to post comments. Register/ Log in

6 Critical Money Making Rules