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Halifax (HBOS) Bank Error - Posts account details of 75,000 customers by mistake to an unsuspecting customer

Personal_Finance / Strategic News Jan 29, 2007 - 06:31 PM GMT

By: Shahla_Walayat

Personal_Finance

Halifax the Bank that likes to give a little Extra, surely did when it posted off the bank details of 75,000 customers in 5 parcels to Stephanie McLaughlin of Aberdeen.

Ms McLaughlin had requested a copy of her own bank statement, but instead Halifax sent her 2,500 sheets of paper containing the bank details of 75,000 customers, which included names, sort codes, account numbers and details of transactions.

Halifax (HBOS) Bank Error - Posts account details of 75,000 customers by mistake to an unsuspecting customer


>Ms McLaughlan said on BBC News, "I think I'll probably be changing to another bank pretty soon because it is terrible negligence on their part.".

The Halifax released an public apology. In an official statement the bank said "We are treating this matter very seriously and are investigating in full. This is a very specific, isolated incident and we will take steps to ensure there is no security issue for customers as a result of this matter. We apologize for any concern this has caused customers."

Halifax Bank of Scotland is one of the UK's largest domestic banks, with over 22 million customers. The bank has a market Cap of £43 billions, trading on a PE of 13.76, with strong EPS growth of 30% and on a Peg ratio of 0.5. HBOS has performed well both in terms of stock price and dividends growth with the current yield on 3.2%. Therefore this news is unlikely to have any impact on the companies profitability. More on halifax financials - ticker HBOS

By Shahla Walayat

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