Best of the Week
Most Popular
1. US Housing Market House Prices Bull Market Trend Current State - Nadeem_Walayat
2.Gold and Silver End of Week Technical, CoT and Fundamental Status - Gary_Tanashian
3.Stock Market Dow Trend Forecast - April Update - Nadeem_Walayat
4.When Will the Stock Market’s Rally Stop? - Troy_Bombardia
5.Russia and China Intend to Drain the West of Its Gold - MoneyMetals
6.BAIDU (BIDU) - Top 10 Artificial Intelligence Stocks Investing To Profit from AI Mega-trend - Nadeem_Walayat
7.Stop Feeding the Chinese Empire - ‘Belt and Road’ Trojan Horse - Richard_Mills
8.Stock Market US China Trade War Panic! Trend Forecast May 2019 Update - Nadeem_Walayat
9.US China Trade Impasse Threatens US Lithium, Rare Earth Imports - Richard_Mills
10.How to Invest in AI Stocks to Profit from the Machine Intelligence Mega-trend - Nadeem_Walayat
Last 7 days
Gold Price Trend Forcast to End September 2019 - Video - 25th June 19
Today’s Pets.com and NINJA Loan Economy - 25th June 19
Testing the Fed’s Narrative with the Fed’s Data: QT Edition - 25th June 19
What "Pro Traders" use to Find Profitable Trades - eBook - 25th June 19
GDX Gold Stocks ETF - 25th June 19
What Does Facebook’s LIBRA New Crytocurrency Really Offer? - 25th June 19
Why Bond Investors MUST Be Paying Attention to Puerto Rico - 25th June 19
The Next Great Depression in the Making - 25th June 19
The Bad News About Record-Low Unemployment - 24th June 19
Stock Market New High, but…! - 24th June 19
Formula for when the Great Stock Market Rally Ends - 24th June 19
How To Time Market Tops and Bottoms - 24th June 19
5 basic tips to help mitigate the vulnerability inherent in email communications - 24th June 19
Will Google AI Kill Us? Man vs Machine Intelligence - 24th June 19
Why are Central Banks Buying Gold and Dumping Dollars? - 23rd June 19
Financial Sector Paints A Clear Picture For Stock Market Trading Profits - 23rd June 19
What You Should Look While Choosing Online Casino - 23rd June 19
INTEL (INTC) Stock Investing to Profit From AI Machine Learning Boom - 22nd June 19
Here’s Why You Should Drive a Piece of Crap Car - 22nd June 19
How Do Stock Prices React to Fed Interest Rate Cuts? - 22nd June 19
Gold Bull Market Breaking Out! - 21st June 19
Post-FOMC Commentary: Delusions of Grandeur - 21st June 19
Gold Scores Gains as Draghi and Powel Grow Concerned - 21st June 19
Potential Upside Targets for Gold Stocks - 21st June 19
Gold Price Trend Forcast to End September 2019 - 21st June 19
The Gold (and Silver) Volcano Is Ready to Erupt - 21st June 19
Fed Leaves Rates Unchanged – Gold & Stocks Rally/Dollar Falls - 21st June 19
Silver Medium-Term Trend Analysis - 20th June 19
Gold Mining Stocks Waiting on This Chart - 20th June 19
A Key Gold Bull Market Signal - 20th June 19
Money Saving Kids Gardening Growing Giant Sunflowers Summer Fun - 20th June 19
Investing in APPLE (AAPL) to Profit From AI Machine Learning Stocks - 20th June 19
Small Cap Stocks May Lead A Market Rally - 20th June 19 -
Interest Rates Square Minus Zero - 20th June 19
Advice for Financing a Luxury Vehicle - 20th June 19
Stock Market Final Blow Off Top Just Hit… Next Week Comes the FIREWORKS - 20th June 19
US Dollar Rallies Off Support But Is This A Top Or Bottom? - 19th June 19
Most Income Investors Are Picking Up Nickels in Front of a Steamroller - 19th June 19
Is the Stock Market’s Volatility About to Spike? - 19th June 19
Facebook's Libra Crypto currency vs Bitcoin: Five Key Differences - 19th June 19
Fed May Trigger Wild Swing In Stock Index and Precious Metals - 19th June 19
How Long Do Land Rover Discovery Sport Brake Pads Last? - 19th June 19
Gold Golden 'Moment of Truth' Is Upon Us: $1,400-Plus or Not? - 18th June 19
Exceptional Times for Gold Warrant Special Attention - 18th June 19
The Stock Market Has Gone Nowhere and Volume is Low. What’s Next - 18th June 19
Silver Long-Term Trend Analysis - 18th June 19
IBM - Watson Deep Learning - AI Stocks Investing - Video - 18th June 19
Investors are Confident, Bullish and Buying Stocks, but… - 18th June 19
Gold and Silver Reversals – Impossible Not to Notice - 18th June 19
S&P 500 Stuck at 2,900, Still No Clear Direction - 17th June 19
Is Boris set to be the next Conservation leader? - 17th June 19
Clock’s Ticking on Your Chance to Profit from the Yield Curve Inversion - 17th June 19
Stock Market Rally Faltering? - 17th June 19
Johnson Vs Gove Tory Leadership Contest Grudge Match Betfair Betting - 17th June 19
Nasdaq Stock Index Prediction System Is Telling Us A Very Different Story - 17th June 19
King Dollar Rides Higher Creating Pressures On Foreign Economies - 17th June 19
Land Rover Discovery Sport Tailgate Not Working Problems Fix (70) - 17th June 19
Stock Market Outlook: is the S&P today just like 2007 or 2016? - 17th June 19

Market Oracle FREE Newsletter

Gold Price Trend Forecast Summer 2019

BBC Inside Out Tesco Rip off Offers - Determined to Lose Big Spend Customers!

ConsumerWatch / Tesco Feb 13, 2017 - 05:49 PM GMT

By: Nadeem_Walayat

ConsumerWatch

At 7.30pm tonight the BBC's Inside Out programme will be broadcasting (also available on iplayer) of how Tesco customers are being ripped off as shelf advertised offers fail to convert at the checkouts due to the promotions having ended days, weeks or even months earlier! For instance 'buy 1 get 1 free', at the checkout can result in customers paying double the expected price in most of Tesco stores, as the BBC investigation showed 30 out of 50 stores tested demonstrating the issue of advertising promotions that do not convert at the checkout tills!


However, this is just the tip of the ice-berg that Tesco customers face, for as this and my earlier similar analysis of 2 months ago revealed that at the core of Tesco's current crisis are the deep staff cuts in the wake of a series of crisis that have been hitting the super market giant for the past 3 years as I have been covering in articles and more recently my 'Tesco Crisis' series of videos.

Though with the case of expired shelf offers tricking customers into making purchases goes beyond Tesco as it is an industry wide problem for I and I am sure many shoppers were already aware of such practice before the BBC Inside Out investigation. So yes the problem occurs in Morrisons, Asda and other super markets, but probably not on the same scale as at Tesco which is why for a long time as a matter of routine I have made sure to read the small print on the shelf labels so as to ensure that the offers have not already expired which typically tends to be my experience most of the time at Tesco!

Again the root cause of this issue is one of STAFF CUTS, far too few staff work in the stores to allow for an efficient delivery of service, hence why expired offer labels are not being removed form the shelves. Now I am not saying this with the benefit of hindsight AFTER BBC Inside Out revealed its investigation into Tesco, for my own experience and analysis came to a similar conclusion months ago as illustrated by my following video, the first in a 6 part series that looks at issues regarding customer service due to lack of staffing of which old offer labels are just one symptom of, and it is not entirely clear whether BBC Inside Out will connect the dots and arrive at the same conclusion that one of the primary reasons for old offer labels is that they are now far too few staff working in Tesco stores to allow for an efficient delivery of service.

The bottom line is lack of staffing, and all of these little tricks of the trade that Tesco is apparently pulling to elevate profits are putting off big spend customers from shopping at Tesco. As a personal example whilst my local Sheffield Tesco store is conveniently situated. However I am increasingly seeking out alternatives such as Morrisons at twice the traveling distance because the experience of shopping at Tesco is becoming so off putting. Whilst a few shelf offers failing to convert at the tills may not sound like much extra cost individually, however they do mount up on a big shop spend of say £240 that could amount to an 10% EXTRA cost of £24! Which DOES leave a bitter taste in ones mouth and IS enough to put big spend shoppers off from returning to Tesco when they take a look at their receipts at home. Which means that the Tesco crisis looks set to worsen further during 2017! Personally, my number of shops is now about 1/2 that which it used to be, so Tesco annually from one big shop customer alone is losing about £5,000 in revenue, multiply this by several hundreds of thousands of big shop customers cutting back on shopping at Tesco and you get the answer why Tesco is seeing a collapse in its revenues from £64 billion for 2012 to £54 billion for 2016, a trend that is likely to continue during 2017.

Ensure you are subscribed to our youtube channel for more videos in the 'Tesco Crisis' series.

By Nadeem Walayat

http://www.marketoracle.co.uk

Copyright © 2005-2017 Marketoracle.co.uk (Market Oracle Ltd). All rights reserved.

Nadeem Walayat has over 30 years experience of trading derivatives, portfolio management and analysing the financial markets, including one of few who both anticipated and Beat the 1987 Crash. Nadeem's forward looking analysis focuses on UK inflation, economy, interest rates and housing market. He is the author of five ebook's in the The Inflation Mega-Trend and Stocks Stealth Bull Market series that can be downloaded for Free.

Housing Markets Forecast 2014-2018The Stocks Stealth Bull Market 2013 and Beyond EbookThe Stocks Stealth Bull Market Update 2011 EbookThe Interest Rate Mega-Trend EbookThe Inflation Mega-trend Ebook

Nadeem is the Editor of The Market Oracle, a FREE Daily Financial Markets Analysis & Forecasting online publication that presents in-depth analysis from over 1000 experienced analysts on a range of views of the probable direction of the financial markets, thus enabling our readers to arrive at an informed opinion on future market direction. http://www.marketoracle.co.uk

Disclaimer: The above is a matter of opinion provided for general information purposes only and is not intended as investment advice. Information and analysis above are derived from sources and utilising methods believed to be reliable, but we cannot accept responsibility for any trading losses you may incur as a result of this analysis. Individuals should consult with their personal financial advisors before engaging in any trading activities.

Nadeem Walayat Archive

© 2005-2019 http://www.MarketOracle.co.uk - The Market Oracle is a FREE Daily Financial Markets Analysis & Forecasting online publication.


Post Comment

Only logged in users are allowed to post comments. Register/ Log in

6 Critical Money Making Rules