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Sheffield NHS GP Surgery League Table, The Best and Worst

Local / Sheffield Oct 20, 2009 - 12:20 AM GMT

By: N_Walayat

Local

Best Financial Markets Analysis ArticleThis article seeks to analyse patient feedback for the city of Sheffield from the data compiled by the Department of Health funded UK GP Patient Survey conducted by Ipsos MORI during early 2009 that sent out a questionnaire to 5.7 million NHS GP patients and therefore comprises the most comprehensive data available as to patient feedback of actual experience of using GP Services.


In total 57,759 questionnaires were sent out to Sheffield patients of which 24,696 were returned or 42.75% (click here for a sample survey).

Whilst the questionnaire contained many fields, however the most relevant fields towards the rating of Sheffield's GP Surgeries is the level of overall patient satisfaction with the quality of healthcare at the GP surgeries which is listed for all of the 91 Sheffield GP surgeries below in order of most overall satisfaction experienced.

Sheffield NHS GP Surgery Overall Patient Satisfaction Of Quality of Healthcare

Surgery Rank (1-91) Practice name Total survey forms distributed Total completed forms received Response rate (%) % Very satisfied % Fairly satisfied % Neither satisfied nor dissatisfied % Fairly dissatisfied % Very dissatisfied % Satisfied (total)
1 JAUNTY SPRINGS HEALTH CENTRE 480 269 56% 75% 23% 2% 0% 0% 98%
2 WINCOBANK MEDICAL CENTRE 593 267 45% 76% 23% 1% * * 98%
3 MILL ROAD SURGERY 488 260 53% 76% 21% 2% 0% 0% 98%
4 BROOMHILL SURGERY 496 281 57% 70% 28% 2% * * 97%
5 RUSTLINGS ROAD MEDICAL CENTRE 562 267 48% 78% 20% 2% 0% * 97%
6 UPPERTHORPE MEDICAL CENTRE 558 255 46% 78% 19% 3% 0% 0% 97%
7 NORTHERN AVENUE SURGERY 631 273 43% 72% 25% 2% 1% * 97%
8 DYKES HALL MEDICAL CENTRE 564 289 51% 64% 32% 3% * * 96%
9 FALKLAND HOUSE SURGERY 474 286 60% 70% 26% 3% 1% 1% 96%
10 DOVERCOURT SURGERY 750 312 42% 66% 30% 1% 2% 1% 96%
11 MANCHESTER ROAD SURGERY 479 281 59% 68% 28% 3% 1% 0% 96%
12 THE HEALTH CARE SURGERY 622 278 45% 78% 18% 3% 1% 0% 96%
13 WALKLEY HOUSE MEDICAL CENTRE 535 284 53% 72% 24% 3% 1% 0% 96%
14 STANNINGTON MEDICAL CENTRE 473 274 58% 74% 21% 2% 1% 1% 96%
15 BLUEBELL MEDICAL CENTRE 730 251 34% 66% 30% 4% * * 95%
16 BASLOW ROAD & SHOREHAM STREET SURGERIES 572 302 53% 65% 31% 3% 1% * 95%
17 TRAMWAYS MEDICAL CENTRE (POYSER) 604 273 45% 64% 31% 4% * 1% 95%
18 ABBEY LANE SURGERY 493 260 53% 68% 27% 5% * 0% 95%
19 DEEPCAR MEDICAL CENTRE 606 296 49% 70% 25% 3% 2% 0% 95%
20 PITSMOOR SURGERY 698 259 37% 52% 42% 4% 1% * 95%
21 BENTS GREEN SURGERY 466 265 57% 70% 24% 4% 1% * 95%
22 WHITEHOUSE SURGERY 697 264 38% 73% 21% 4% * 1% 95%
23 OLD SCHOOL MEDICAL CENTRE 486 289 59% 58% 36% 3% 1% 1% 94%
24 FIRTH PARK SURGERY 640 271 42% 65% 30% 5% 0% * 94%
25 MANOR PARK MEDICAL CENTRE 711 272 38% 65% 29% 3% 2% 1% 94%
26 RICHMOND MEDICAL CENTRE 562 257 46% 59% 35% 3% 2% 1% 94%
27 OWLTHORPE MEDICAL CENTRE 526 320 61% 67% 27% 4% 2% * 94%
28 CROOKES PRACTICE 627 300 48% 59% 35% 4% 2% * 94%
29 NORWOOD MEDICAL CENTRE 671 301 45% 52% 42% 4% 2% 0% 94%
30 UNIVERSITY HEALTH SERVICE HEALTH CENTRE 1,261 132 10% 57% 37% 5% 1% 1% 94%
31 TRAMWAYS MEDICAL CENTRE (MORLEY) 528 289 55% 57% 37% 5% 2% 0% 94%
32 PARK HEALTH CENTRE 762 274 36% 58% 35% 3% 3% 1% 94%
33 DUNNINC ROAD SURGERY 743 269 36% 58% 36% 5% 1% * 93%
34 NETHERGREEN SURGERY 494 273 55% 63% 31% 5% 1% 1% 93%
35 OUGHTIBRIDGE SURGERY 523 276 53% 62% 32% 4% 2% 1% 93%
36 MANOR TOP MC (SHARMA) 591 247 42% 60% 33% 4% 1% 2% 93%
37 GREYSTONES MEDICAL CENTRE 562 259 46% 65% 28% 5% 2% * 93%
38 GREENHILL HEALTH CENTRE 535 254 47% 69% 25% 2% 2% 2% 93%
39 WOODSEATS MEDICAL CENTRE 544 267 49% 54% 39% 5% 2% 0% 93%
40 DEVONSHIRE GREEN MEDICAL CENTRE 896 292 33% 59% 34% 5% 1% * 93%
41 BUCHANAN ROAD SURGERY 756 310 41% 59% 34% 4% 2% 1% 93%
42 DUKE MEDICAL CENTRE 750 287 38% 56% 37% 4% 3% * 93%
43 GRENOSIDE SURGERY 527 281 53% 60% 33% 5% 2% * 93%
44 SHIREGREEN MEDICAL CENTRE 709 275 39% 50% 42% 5% 2% 1% 93%
45 FOXHILL MEDICAL CENTRE 675 308 46% 57% 35% 4% 2% 1% 93%
46 HOLLIES MEDICAL CENTRE 563 291 52% 64% 28% 4% 4% 0% 92%
47 ECCLESFIELD GROUP PRACT 565 293 52% 59% 33% 6% 1% * 92%
48 FAR LANE MEDICAL CENTRE 520 288 55% 60% 32% 6% 2% * 92%
49 BIRLEY HEALTH CENTRE 546 285 52% 60% 32% 6% 1% 1% 92%
50 ELM LANE SURGERY 538 246 46% 60% 32% 7% 1% 0% 92%
51 UPWELL STREET SURGERY 797 298 37% 48% 44% 5% 2% 1% 92%
52 BURNCROSS SURGERY 559 313 56% 55% 37% 5% 3% 1% 92%
53 MOSBOROUGH HEALTH CENTRE 524 270 52% 49% 43% 5% 3% * 92%
54 SELBORNE ROAD MEDICAL CENTRE 517 245 47% 56% 35% 5% 3% * 92%
55 HACKENTHORPE MEDICAL CENTRE 641 301 47% 62% 29% 5% 2% 1% 91%
56 BURNGREAVE SURGERY 777 296 38% 50% 41% 5% 3% 1% 91%
57 AVENUE MEDICAL PRACTICE 494 274 55% 48% 43% 6% 3% * 91%
58 CHARNOCK HEALTH PRIMARY CARE CENTRE 510 278 55% 48% 43% 7% 1% 1% 91%
59 SOTHALL & BEIGHTON HEALTH CENTRES 541 300 55% 48% 42% 6% 4% 0% 90%
60 DARNALL HEALTH CENTRE (SWINDEN) 555 270 49% 59% 31% 5% 2% 3% 90%
61 LOWEDGES SURGERY 553 245 44% 57% 33% 5% 3% 2% 90%
62 TOTLEY RISE MEDICAL CENTRE 473 265 56% 58% 32% 5% 4% 1% 90%
63 HEELEY GREEN SURGERY 618 261 42% 55% 35% 7% 2% 2% 90%
64 CRYSTAL PEAKS  MEDICAL CENTRE 588 329 56% 50% 40% 6% 3% 1% 90%
65 VALLEY MEDICAL CENTRE 549 288 52% 47% 43% 8% 1% 1% 90%
66 PAGE HALL MEDICAL CENTRE 989 309 31% 47% 42% 8% 2% * 90%
67 CARTERKNOWLE & DORE MEDICAL PRACTICE 549 302 55% 46% 44% 7% 3% * 90%
68 NORFOLK PARK HEALTH CENTRE 602 247 41% 49% 41% 7% 3% 1% 90%
69 HANDSWORTH MEDICAL PRACTICE 568 268 47% 54% 35% 6% 3% 1% 89%
70 BARNSLEY ROAD SURGERY 560 258 46% 58% 32% 7% 3% 1% 89%
71 THE SLOAN PRACTICE 607 264 43% 49% 41% 7% 3% * 89%
72 JORDANTHORPE HEALTH CENTRE 577 270 47% 49% 40% 8% 3% 1% 89%
73 PORTER BROOK MEDICAL CENTRE 1,260 209 17% 58% 31% 8% 3% 0% 89%
74 GLEADLESS MEDICAL CENTRE 625 263 42% 45% 44% 6% 4% 2% 89%
75 MANOR TOP MC (SAVANI) 581 240 41% 50% 38% 7% 3% 1% 88%
76 MULBERRY PRACTICE 500 128 26% 52% 36% 10% 1% 2% 87%
77 SOUTHEY GREEN MEDICAL CTR 665 278 42% 47% 41% 6% 5% 2% 87%
78 MEERSBROOK MEDICAL CENTRE 856 294 34% 55% 32% 7% 3% 3% 87%
79 BELGRAVE MEDICAL CENTRE 544 265 49% 44% 42% 10% 5% * 85%
80 TINSLEY SURGERY 600 231 39% 58% 28% 8% 5% 2% 85%
81 SHARROW LANE MEDICAL CENTRE 1,038 259 25% 39% 47% 10% 3% 2% 85%
82 CROOKES VALLEY MEDICAL CENTRE 1,063 278 26% 50% 34% 10% 4% 2% 84%
83 CARRFIELD MEDICAL CENTRE 655 242 37% 51% 33% 11% 4% 1% 84%
84 SHEFFIELD MEDICAL CENTRE 784 212 27% 56% 28% 11% 2% 2% 84%
85 STONECROFT MEDICAL CENTRE 501 274 55% 42% 42% 9% 6% 1% 84%
86 HAROLD STREET MEDICAL CENTRE 886 255 29% 47% 35% 11% 5% 2% 82%
87 WESTFIELD HEALTH CENTRE 663 255 38% 47% 35% 13% 4% 2% 81%
88 WOODHOUSE MEDICAL CENTRE 570 292 51% 36% 43% 11% 6% 4% 79%
89 DARNALL HEALTH CENTRE (MEHROTRA) 659 269 41% 32% 43% 16% 6% 2% 76%
90 DARNALL COMMUNITY HEALTH 779 285 37% 23% 51% 10% 13% 3% 74%
91 HIGHGATE  SURGERY 1,000 264 26% 28% 39% 15% 8% 11% 66%

Data Source - http://results.gp-patient.co.uk/report/main.aspx

Analysis

The data shows that 75% of Sheffield GP Surgeries result in overall patient satisfaction of more than 90%, which still left upto 1/10th of patients of these surgeries dissatisfied.

Overall 25% of GP surgeries failed to achieve more than 90% satisfaction rating which requires serious Department of Health attention as to why these surgeries are failing to deliver satisfactory healthcare services. However of greater worry is the quality of healthcare and overall experience of the patients of surgeries that scrape the bottom of the league table where as many as 34% of patients in the case of Highgate Surgery and 26% of patients in the case of Darnall Community Health are DIS-SATISIFED with the quality of healthcare and therefore gives credence to data that repeatedly points to a healthcare provision divide between affluent wards and deprived wards which is contributing to a more than 14 YEAR GAP IN LIFE EXPECTANCY between peoples living just a few miles distance from one another, which has been commented upon by the Sheffield MP and Lib Dem Leader Nick Clegg :

"It is an outrage that social mobility has slowed, not increased, under the Blair-Brown years. It is an outrage that in Sheffield, where I’m an MP, life expectancy in the poorest wards is a full 14 years below the life expectancy of those living in the wealthiest wards. Your life chances are now set by the circumstances of your birth as never before."

In attempt to counter this disparity in healthcare provision the Labour government despite intense resistance from GP's across the country implemented the introduction of Polyclinics / Super Surgeries during 2008 with Sheffield's Super Surgery opening its doors in April this year.

However super surgery's mark just the first step along the route towards dragging GP surgeries kicking and screaming into the 21st century, with both Labour and the Conservative parties promising real patient choice of GP surgeries during 2010 against the old boys network that functions at the present time, therefore 'hopefully' allowing patients to easily switch from their existing under performing GP's usually situated within deprived wards to the better performing GP's in the more affluent wards. The next six months also gives the chronic under performers a final chance to get their act together and to start putting their patients first, else these surgeries will see their patient list haemorrhage towards surgery closure.

Other Key analysis of the UK Patient Survey data reveals :

Helpfulness of Surgery Reception Staff

A major repeat complaint of patients is the rough and ready treatment at the hands of reception staff, though it is not entirely the staffs fault as they do tend to be under paid and over worked as the tendency has been for GP practices to maximise profits for disbursement to the practice partners.

Top 10 Sheffield NHS GP Surgeries

Again Darnall Community Health and Highgate Surgery scrape the bottom of the health barrel, the staff and doctors in these surgeries have a lot to answer for with regards to what they are actually doing! However I will end this analysis on a positive note and that is Jaunty Springs Surgery is showing how a good surgery should be run, perhaps the GP's and practice manager at Darnall Community Health and the other under performing GP Surgeries should spend some time at Jaunty Springs to learn best practice in operating GP surgeries?

Source: http://www.marketoracle.co.uk/Article14352.html

By Nadeem Walayat
http://www.marketoracle.co.uk

Copyright © 2005-09 Marketoracle.co.uk (Market Oracle Ltd). All rights reserved.

Nadeem Walayat has over 20 years experience of trading derivatives, portfolio management and analysing the financial markets, including one of few who both anticipated and Beat the 1987 Crash. Nadeem's forward looking analysis specialises on the housing market and interest rates. Nadeem is the Editor of The Market Oracle, a FREE Daily Financial Markets Analysis & Forecasting online publication. We present in-depth analysis from over 300 experienced analysts on a range of views of the probable direction of the financial markets. Thus enabling our readers to arrive at an informed opinion on future market direction. http://www.marketoracle.co.uk

Disclaimer: The above is a matter of opinion provided for general information purposes only and is not intended as investment advice. Information and analysis above are derived from sources and utilising methods believed to be reliable, but we cannot accept responsibility for any trading losses you may incur as a result of this analysis. Individuals should consult with their personal financial advisors before engaging in any trading activities.

Nadeem Walayat Archive

© 2005-2018 http://www.MarketOracle.co.uk - The Market Oracle is a FREE Daily Financial Markets Analysis & Forecasting online publication.


Comments

Digsy
05 Jan 10, 22:33
Sheffield NHS GP

I've had a chest infection now for nearly two months, my wife took our baby to the doctors the other day and she was prescribed with some nasal drops, and paracetamol.

My wifes nan caught it, was prescribed with anti-biotics and an inhaler as well as paracetamol.

My friend caught it, was prescribed with anti-biotics and an inhaler.

I'm spending a good few hours coughing up blood and foam every morning, not being able to breathe, waking up through the night coughing up foam, head hurts, love handles hurt, I have a fever and I passed out this morning and started convulsing.

Phoned NHS direct the other day and they informed me to go to A+E, I'm agorophobic I can't even remember when the last time I went out was.

They then inform me to phone my doctor and request a home visit, so I do exactly that.

The Sloan surgery refused to see me unless I go to them, I don't even know if I can make it to the surgery, needless to say I've never met my doctor, regardless of the fact I have needed them twice.

I'm not going to get a taxi just to go less than 500 yards, so I call my father in law and ask him if he'll take me to the walk in clinic at hallamshire (I'm not gonna go asking him to take me less than 500 yards either).

Anyway, I gets to the walk in clinic, and they just do a few checks and say, Its viral you will have to ride it out, I explain I've been riding it out for nearly 2 months.

Just looked on the NHS website and apparantly the only way to tell for sure what sort of infection you have is to either have a blood test, phlegm test, or an x-ray.

I got a cold stethascope and thats it, no inhaler, no anti-biotics, not even a couple of paracetamols for my constant headache, oh and I've still never met my doctor.

Why is mine viral when my daughters, nan-in-law, and friends is bacterial.

I once remember a decent doctor telling me to seek medical aid if I am coughing up foam, why? they don't do ought.

NHS service sux.

I can see why people would rather shoot themselves.


welsha
16 Mar 10, 14:57
NHs is rubbish

I agree that the NHS is rubbish, took me yrs to get referred to see a derm and today had a letter sayin I am on the waitin list, and this is when I want them to see my P at its worse........

Also I had scan last August and they found a cyst on my ovary and only recently I had a letter to say I am on there waiting list....


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